Bilingual Customer Service Administrator (German & English)

Location: Dublin City Centre (Hybrid - 2 days per week onsite)

• Contract: Permanent, Full-time
• Salary: €35,000 - €50,000 per annum (DOE)
• Start date: ASAP

We are seeking a Bilingual Customer Service Administrator (German & English) to join our team in Dublin City Centre. This is an excellent opportunity for a motivated professional who enjoys working with international clients and delivering outstanding service in both German and English.

Key Responsibilities:

• Provide exceptional customer service to clients via phone, email, and online channels in both German and English.
• Manage customer queries, requests, and complaints efficiently and professionally.
• Maintain accurate records and ensure all administrative tasks are completed to a high standard.
• Collaborate with internal teams to resolve customer issues and enhance the client experience.
• Support additional administrative and operational duties as required.

Requirements:

• Fluent in German and English (written and spoken).
• Minimum 1 year of customer service experience (administration background an advantage).
• Excellent communication and problem-solving skills.
• Strong organisational skills with attention to detail.
• Proficient in Microsoft Office and comfortable with CRM systems.
• Ability to work both independently and as part of a team.

What We Offer:

• Competitive salary of €35,000 - €50,000, depending on experience.
• Hybrid model - 2 days per week onsite in Dublin City Centre.
• Permanent, full-time role with career development opportunities.
• Supportive, multicultural work environment.

If you are a German speaking candidate who has customer service experience and is looking for the next opportunity in your career, please apply today!