Digital Marketing - Account Manager - Dropshippers
Accenture is seeking a people-oriented Senior Sales Manager with a passion for proactive coaching to lead our multilingual Account Management team within Pinterest’s digital marketing environment. This exciting role offers the chance to mentor, inspire, and develop a talented team focused on driving measurable outcomes In partnership with Pinterest, you will help businesses build brand awareness and boost sales through innovative ad solutions that effectively engage target audiences on this cutting-edge social media platform.
You'll lead a team dedicated to creating outstanding customer experiences through focused sales strategies and account management, all within a fun, enriching work environment. Key responsibilities include developing scalable programs to enhance Pinterest’s operations, solving customer challenges proactively, and growing client revenue by delivering a top-tier sales experience to millions of users.You will identify sales opportunities, streamline team workflows, and ensure customer and team satisfaction are top priorities. The ideal candidate possesses exceptional coaching and account management skills, analytical problem-solving abilities, a willingness to experiment, and a passion for helping both clients and team members succeed in a dynamic, collaborative setting
Lead by example in this high-profile, client-facing role, where your proven ability to engage clients and your strong sales acumen will inspire your team to excel.Manage a high-performing team of Account Managers who support and scale Strategic SMB clients in the APP and Dropshipper verticals.
Key Responsibilities:- Manage KPIs and ensure deliverables exceed expectations and revenue targets.
- Autonomy to independently identify resources and effectively lead the team in resolving daily operational challenges, minimizing the need for frequent escalation to higher-level leadership.
- Identify business insights, develop and report gaps to goal actions.
- Identify strategic opportunities to enhance productivity and success.
- Oversee key client stakeholder management.
- Develop, coach, and manage your team to uphold operational excellence.
- Identify and hire top talent to maintain a high standard among Account Managers.
- Inspire your team with a results-driven approach, boosting individual and team performance.
- Conduct regular team management activities including weekly 1:1s, performance reviews, resource planning, and coaching, as well as forecasting and reporting.
- Provide leadership and development to the team, leveraging their strengths.
- Ensure client SLA targets are met in areas such as performance management, transition management, recruitment, quality management, and policy communication. Report directly to the function lead, with a primary focus on delivering business insights, context, and actionable strategies to close gaps.