Accommodation Assistant - WPEP Scheme - The Landmark Hotel
The Landmark Hotel Leitrim
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Application Details
This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance.Your eligibility for this programme will be verified by the Department as part of the application process.
Job Description
This is a Work Experience Placement Programme so full training will be provided to the participant. The participant will be mentored in customer service. On a daily basis, you will be assisting the team in the tidying and maintaining of bedrooms, reporting any repairs or defects.We will train you on all fire alarm system and key security, how to carry out regular visual inspections of all equipment located within the bedrooms and the grounds of the Hotel. You will be trained in handling lost property and assisting reception staff with availability of rooms and special requests.
Assisting the team to ensure standards are met and operating procedures are followed in identifying risk, Health & Safety and GDPR. The participant will receive all training and will be supported by a mentor on the placement. The participant will gain practical knowledge in a busy Hotel environment.
The participant will learn how to work as part of a team with a good work ethic.
Role Description
This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection.This optional module will fulfil your accredited training requirements for the WPEP.
The participant will receive formal/informal training and mentoring in the following:
Formal Training:- Health & Safety
- Best practice in customer service
- GDPR
- Manual Handling
- Safe Pass
- Fire Safety Training
- Fundamentals of Accomodation Service Failte Ireland
- Customer Service
- Identifying Risk
- Team Work
- Communication Skills
- Key Security
- Sector:
- Not Required
Candidate Requirements
Essential- Minimum Experienced Required (Years):
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