Branch Manager

apartmentMorgan McKinley placeDublin calendar_month 

Branch Manager

Are you an inspiring leader with a knack for driving results and fostering a thriving

team environment? We're looking for a Branch Manager to champion the efficient

delivery of our business objectives and lead daily branch operations, all while

upholding the highest regulatory standards. You'll be instrumental in shaping our

culture, driving the Bank's ambition to be Ireland's leading personal and business

bank.

Your Impact

As Branch Manager, you'll lead, motivate, and develop your team to deliver

exceptional customer experiences and achieve ambitious sales goals. You'll be the

driving force behind new customer acquisition and sustained positive relationships

with our existing client base. This role involves strategically growing compliant sales

and cross-selling activities, while building vital relationships with key internal

partners. You will be the face of our commitment to becoming Ireland's best personal

and business bank.

Your Responsibilities:

 Customer-Centric Service: Ensure your team provides excellent customer

service.

 Sales & Business Growth: Personally drive and oversee business

development, lead generation, and cross-sales..

 Operational Excellence: Plan and coordinate daily branch activities to

optimize capacity and efficiency.

 Team Leadership & Development: Supervise and manage a team of CF3 &

CF4 qualified colleagues.

 Relationship Building: Foster strong working relationships to drive

collaborative success.

 Risk & Compliance Management: Actively manage the risk and control

agenda, ensuring all standards are met to minimize risk and maintain

regulatory compliance.

 Strategic Promotion: Understand and champion our customer segmentation

ethos, and optimize various sales support tools and channels to boost

revenue.

 Performance Management: Cultivate a continuous learning culture, support

staff development, provide regular performance feedback, address

underperformance effectively, and contribute to succession planning.

What You'll Bring:

 Full QFA Qualification: With all relevant CPD hours up-to-date.

 Proven Branch Leadership: Several years of demonstrated experience in

retail finance sales and service, ideally at a Branch Manager level.

 Inspirational Leadership: A track record of motivating sales teams to

consistently exceed objectives.

 Sales Acumen: A proven approach to business development and selling,

demonstrated by a history of achievement in sales.

 Exceptional Customer Focus: Excellent customer service and relationship

management skills.

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