Accounts Receivable Manager New

Accounts Receivable Manager

Location: Dublin, Ireland

About the Role

We are seeking an experienced Accounts Receivable Manager to join a growing Finance team in Dublin. Reporting to the International Revenue Accounting Lead (Dublin), with a dotted line to the Global Process Owner (US), this role is responsible for end‑to‑end collections and cash application activities for EMEA customers.

This position plays a key role in driving global consistency across credit and collections processes, maintaining strong AR KPIs, and partnering closely with Sales, Legal, Customer Success, and Revenue teams. The successful candidate will help scale accounts receivable operations in a fast‑growing, international environment.

Key Responsibilities

• Lead end‑to‑end collections activities for EMEA customers, proactively ensuring timely payments in line with agreed terms.
• Monitor daily aging reports, prioritising outreach based on risk, balance size, and strategic importance.
• Maintain and improve DSO targets across the EMEA portfolio.
• Ensure accurate and timely cash application, resolving unapplied or misapplied payments.
• Prepare and issue regular customer account statements and payment reminders.

• Investigate and resolve billing disputes, short payments, and customer queries in a timely and professional manner.
• Partner with Sales, Customer Success, and Legal to resolve complex disputes, including pricing or contract interpretation issues.
• Analyse dispute trends and root causes, providing insights to reduce future issues.
• Maintain accurate documentation of disputes and resolutions for reporting and audit purposes.

• Act as the primary AR point of contact for EMEA Sales and Customer Success teams.
• Provide account‑level insights and support deal structuring with guidance on payment terms.
• Collaborate with Legal on contract terms impacting receivables, including payment clauses and currency considerations.
• Partner with Revenue Accounting and FP&A on cash forecasting, month‑end close activities, and revenue recognition support.
• Support external audits by preparing AR schedules and responding to auditor queries.

• Champion global credit and collections policies, ensuring EMEA compliance with worldwide standards.
• Maintain AR KPIs (DSO, aging, collections efficiency, dispute resolution timelines) in line with global benchmarks.
• Participate in global AR reviews, providing regular EMEA performance updates.
• Ensure consistent application of payment terms, escalation procedures, and customer communications across all EMEA markets.
• Support rollout and adoption of global tools, policies, and initiatives in partnership with the Global Process Owner.

• Identify and implement opportunities to automate and streamline AR workflows and reporting.
• Contribute to the evaluation and optimisation of AR systems and tools (ERP, collections platforms, dunning automation).
• Maintain SOX‑compliant AR policies and procedures for the EMEA region.
• Manage AR dashboards and reporting to provide clear visibility into performance metrics.

Candidate Profile

• 7–10 years’ experience in Accounts Receivable or Order‑to‑Cash, ideally within a high‑growth technology or SaaS environment.
• Strong expertise in B2B collections across multiple European jurisdictions.
• Advanced knowledge of ERP, billing, and collections systems and strong Excel/Google Sheets capability.
• Solid understanding of IFRS revenue recognition and its impact on receivables.
• Experience supporting expected credit loss methodologies (IFRS 9 / CECL), including reserve calculations and data preparation.
• Excellent communication and negotiation skills, with the ability to engage stakeholders at all levels.
• Proven ability to work independently, manage priorities, and operate effectively in a fast‑paced, global environment.
• Bachelor’s degree in Finance, Accounting, Business Administration, or related discipline.

• Professional accounting qualification (ACA, ACCA, CIMA, or equivalent).
• Experience with Salesforce and billing/AR system integrations.
• Multi‑currency AR experience and FX exposure.
• Experience building or scaling AR functions in a growing organisation.
• Fluency in an additional European language.

• Hybrid working model with regular office presence required
• Bachelor’s degree or equivalent professional experience required
• Candidates are encouraged to apply even if they do not meet every requirement

For more information, please contact [email protected]

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