Outbound Sales Assistant - WPEP Scheme - S&S OFFICE INTERIORS LIMITED

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Application Details

Your eligibility for this programme will be verified by the Department as part of the application process.

Job Description

Applicants should supply suitable character references and be prepared to complete a Garda vetting application form.

For the Outbound Sales Assistant training placement, this programme is designed to provide participants with practical experience and structured learning opportunities in a professional office environment. Aligned with WPEP guidelines, the placement ensures a balance of formal and non-formal training to equip participants with essential sales and negotiation skills and workplace readiness.

Participants will gain valuable hands-on experience while receiving guided training in key areas of Outbound Sales, enabling them to develop confidence and proficiency in a supportive setting.

• Communication Skills: Handling phone calls, emails, and in-person interactions with professionalism and clarity.
• Data Entry and Reporting: Gaining accuracy and efficiency in inputting and managing data using spreadsheets & CRM.
• Scheduling and Coordination: Learning to manage calendars, book meetings, and coordinate events.
• Office Operations: Exposure to tasks such as showroom management, preparing client visits and supporting team projects.
• Office Software Proficiency: Structured training in Microsoft Office Suite (Word, Excel, Outlook, publisher) MS Teams, CIS Reports and CRM packages.
• Hands-On Experience: Practical application of client proposal preparation, phone calling, meeting clients, showroom events & product launches.
• Team Collaboration Tools: Training in platforms Microsoft Teams to support teamwork.
• Problem-Solving: Learning to address and manage day-to-day sales challenges effectively.
• Interpersonal Skills: On-the-job coaching to improve communication, adaptability, and collaboration.

This training placement is a structured learning opportunity, equipping participants with a solid foundation in Sales while fostering confidence and employ-ability in a professional setting

Role Description

This optional module will fulfil your accredited training requirements for the WPEP.

• WPEP QQI Work Experience Module
• IT packages e.g. Microsoft Word, Excel, Outlook, MS Teams, CIS (Construction Industry Services Ireland software package), CRM Package (Onepage CRM)

• Cold Calling, Calendar management & Email management
• Prospecting clients using CIS (Construction Industry Services Ireland software package)
• Maintaining an up-to-date Customer Relationship Management (CRM) using existing software packages
• Track and manage sales pipelines (CRM package)
• Coordinate with Sales & administration department to understand the sales process and tracking from initial call to completed sales
• Using sales tools such as LinkedIn, social media & google businesses to gain business leads
• Provide general sales support including CRM data entry, phone cold calling, emailing and client proposal preparation.
• Assist in scheduling showroom meetings, preparing presentations
• Maintain customer data base
• Ensure compliance with company policies and sales procedures.
• Sector:

• Not Required

Candidate Requirements

• Minimum Experienced Required (Years):