Digital Marketing - Agency Sales Manager - German Speaking - Dublin
Our client’s ad solutions leverage our company’s innovations and insights to find, attract, and engage intended audiences as they use our clients’ cutting-edge social media platform. We are partnering with Pinterest to help businesses build brand awareness, increase product sales, and much more.
This role involves coaching and developing a world-class team that takes pride in creating delightful customer experiences through focused sales plays and account management in a fun and enriching work environment.
In addition to leading a team, this role will also be challenged with developing programs to scale Pinterest’s operations, solve customer problems upstream, and grow the client’s revenues by delivering a world-class customer sales experience to millions of customers.
As the successful candidate, our customers and your team are your top priorities. You will mentor and coach a team of Agency Account Managers to exceed customers’ expectations. You will proactively identify sales opportunities and improve team workflows.Success in this position requires exceptional people coaching and account management skills; analytical problem solving; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping clients and customers achieve results through revenue.
Responsibilities- Manage a high performing team of Agency Account & Partner Managers focused on supporting and scaling existing agencies and their advertisers within the book.
- Manage KPIs, ensure deliverables are exceeded and revenue is achieved.
- Identify barriers to improve productivity and success.
- Develop, coach and manage your Agency team to ensure operational excellence.
- Identification of top talent and hiring in the interview process to build out and maintain a high level of performing Agency Account Managers & Partner Managers.
- Motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.
- Conducts weekly one to ones with team members to assess performance against objectives.
- Drive and focus on quality of salesmanship across the team to maintain constant rigour and push for revenue
- Provides leadership, support and development to members of the team and build on the strengths of the team members that drive optimum performance.
- Ensure that all client SLA targets are met, including aspects of: Meeting Client SLA’s, Performance Management, People Management, Transition Management, Other key roles (Recruitment, Quality Management, Policy communication etc.)