Sales/Customer Service Administrator
Sales/Customer Service Administrator
A leading organisation within the events sector is seeking an Sales/Customer Service Administrator to join their team based in Sandyford.
The Sales/Customer Service candidate will dealing with all inbound customer queries from both existing and new customers. This role is ideal for someone who is results orientated, customer focused and enjoys working in a fast-paced environment.
For You:
Salary €34-35kPermanent role
Monthly bonus – up to €500 per month
Rotation of working Saturday mornings every 3rd week
1 extra week of annual leave
Sandyford location
Parking on site and accessible by public transport
Supportive environment
Responsibilities:
Part of the sales and customer service team, ensuring best practise at all timesManage all incoming enquiries from customers.
Identifying opportunities and upselling products
Working with targets
Process all customer orders, as per SLA agreements with customers
Manage all sales quotations and cross sell where appropriate
Ensuring customer service team is fully up to date on all products.
Issue all invoices/credits reports
Develop, Implement and manage robust processes across the customer service function
Manage any complaints
Manage utilise & maximise use of company software to the benefit of customer service and sales i.e. TSS, Phone systems, product imagery etc.
Manage all relevant GDPR activities
To be considered for this position apply today or call Emma Hickey on 01 5252457
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.#INDOSB1
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