Multilingual Customer service Agent

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Application Details

Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

1. 3458023071289;-6.27139091491699;3rd Floor , Ormond Building , 31-36 Ormond Quay Up , Dublin 7 , D07 EE37

we are seeking a highly skilled customer service representative to join our diverse team in this role. you will be the primary point of contact for a draw range of clients across southern Africa you’ll be responsible for providing support resolving complex inquiries and ensuring as seamless customer experience by communicating fluently in English and Zulu

Required:

• Fluent in Zulu and English
• Excellent communication skills.
• Proven time management skills and ability to work under time pressures.
• Fantastic team spirit and mentality with a focus on customer satisfaction.
• Sector:

• Professional

Candidate Requirements

• Minimum Experienced Required (Years):
• Minimum Qualification:Level 4 (incl Leaving Certificate/ Leaving Certificate Applied/ Leaving Certificate Vocational Programme)

• Ability Skills:Communications, Customer Service
• Competency Skills:Decision Making, Time Management
• Languages:English C2-Master (Fluent), Zulu C2-Master (Fluent)