Duty Manager
Torriam Operating Partners Ltd Dublin
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In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description- 3390502929688;-6.25606822967529;The Shelbourne Hotel , 27 St Stephen's Grn , Dublin 2 , D02 K224
Excellent communication skills (verbal, listening, writing)
Flexible approach to work
Good time management and organisational skills
Capable of meeting strict deadlines, and following set schedules
Supports and conducts activities to drive financial results, guest satisfaction, human capital index and market share.
Strives to meet or exceed customer expectations. Lead F&B associates to deliver first class guest service at all times.
Assists in maintaining the Marriott culture.
Acts as a F&B Manager on Duty, leading F&B Supervisors and Associates
Supervises daily operation of all assigned outlets, including providing floor coverage during meal periods
Completes the F&B Duty Managers daily checks and tasks as assigned
Opens and closes shifts in accordance with the duty manager’s checklist
Trains, maintains, and enforces all Shelbourne/Marriott service standards using use records, menus, and appropriate reference materialsEnsures that all F&B areas are fully supported and able to handle the volume of business, by checking frequently and assisting as necessary
Conducts taste panels and menu classes on a daily basis for restaurant and room service
Supervises responsible service of alcoholic beverages
Ensures that all side work is done on a daily basis
Manages an effective repair and maintenance program through the use of work orders, inspections, etc
Attends meetings as required
Carries out, within their capabilities, all reasonable requests by management
Effectively completes Food Production Management Training tasks within time guidelines
Maintains and supervises good housekeeping practices in all food production areas (including walk-ins and freezers), strictly enforcing the "clean as you go" policy. Ensure compliance with local legislationEnsures that all workstations at the beginning and end of each shift are adequately set up or broken down for all meal periods
Constantly spot checks food and quality service during all meal periods to ensure that foods served meet portion control and quality standards
Performs as expeditor during peak meal periods
Assists in monitoring, receiving and proper storage of food and supplies
Completes reports as necessary
Complies with all current Marriott standard and local operating policies and procedures
Acts as a key role model in delivering exceptional guest service
Obtains feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.Monitors associate behaviour, performance and grooming, Maintains superior relations with associates and responds to queries accurately and timely
Assists in interviewing, hiring and scheduling restaurant staff
Assists in the financial management of food and beverage function. (Driving Sales, Maximizing Profit, Payroll Management)
Ensures associate compliance with all financial policies and procedures (Beverage Controls, Cash Handling)
- Sector:
- Not Required
Bray, 18 km from Dublin
the way!
Qualifications:
YOU ARE…
• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever...
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