Administrator Assistant New - Galway

Our Client, an Educational Institution is looking to hire an Administrative Assistant on a temporary Part Time contract end date 4/07/2025.

Role Summary:

Working as part of a collaborative team alongside the Administrator and Counselling staff, the post holder will provide high-level reception and administrative support to the Student Counselling & Wellbeing Service during term time. The role also includes providing annual leave cover for the full-time Administrator outside of term time, ensuring consistent and efficient service delivery year-round.

Role Requirements:

• Excellent IT skills with pro6ciency in M/S Office suite
• A minimum of two years employment experience which demonstrates a high level of administrative support in a demanding office environment.
• Warm empathic manner coupled with good boundaries
• Manage confidential information with tact and discretion.
• Experience of working in a university or related environment an advantage
• Previous relevant administrative experience
• Knowledge of general office procedures and filing systems with proven organisational and administrative skills.
• Excellent communication and interpersonal
• Self-motivated and capable of working on own initiative.

Main Responsibilities:

• Managing the reception
• Maintaining highest levels of confidentiality in keeping with the ethos and ethical requirements
• Responding promptly and appropriately to queries in person, on telephone, on mobile, online or by e-mail. Queries come in from students, counselling staff, academic and admin staff, parents and others.
• Responding to students face to face, managing the waiting list including prioritising and booking appointments.
• Update Client database
• Maintaining and restocking of service publicity information and self-help fact sheets
• Act as point of contact between sessional counsellors and Head of Counselling & Wellbeing

For more information, please email [email protected]