Engineering Administrator - Service Department

apartmentMorgan McKinley placeCork calendar_month 

Are you a customer-focused individual with excellent communication skills? Do you have an ability to prioritise workload and work in a pressurised environment?

This is an exciting opportunity for an individual to join a leading Healthcare company on an initial 12 month basis.

Location: Blarney - fully onsite role

12 month contract

Working hours: Monday - Friday, 9 am - 5pm.

Salary: €32,000 - €34,000 Depending on experience

What will your day look like?
  • Being the first point of contact for service requests from high profile clients
  • Scheduling and allocation of tasks in line with priority and location
  • Updating internal system with relevant job information, status, delays etc
  • Cross-departmental liaison to ensure a smooth experience for service users
  • Adhering to strict guidelines and SOPs/SLAs
  • Ensuring the availability of relevant stock/materials etc.
  • Report writing on service department specific statistics
  • Daily use of SAP
The ideal candidate will have;
  • A minimum of 2 years relevant experience in a fast-paced environment
  • Previous experience dealing with customers over the phone and email
  • Scheduling/bookings experience
  • High level of computer literacy specifically with Microsoft Office

Please send your updated CV to be considered for this position.

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