Agricultural Machinery Support Technician

apartmentFRS Recruitment placeKilkenny calendar_month 

FRS Recruitment is currently recruiting for Agricultural Machinery Support Technician on behalf of a leading farm machinery distributor. This is a full-time permanent role.

With over 60 year's experience in agriculture our client offers farmers and contractors the most extensive range of farm machinery and equipment to match their ever-changing needs.

You will contribute to the efficient running of our service support team. Assisting in maintaining effective and accurate communications between our supplier's dealers and end Customers. Working hours are 9 to 5.30 Monday to Friday.

Duties to include
  • Responsible for field/remote aspects of after-sales service
  • Machine assembly
  • Liaise with dealers on daily basis to resolve technical and customer issues
  • Daily in Person and on phone, guidance, and technical support
  • Coordinate with suppliers to resolve any customer queries
  • Collaborate with team members and management on regular basis to manage and develop the dealer network.
  • Attend product training internally and internationally
  • Regular Dealer Visits
  • Maintaining daily Records of service support and product issues
  • Furnish Weekly reports to Service manager.
  • Participate in-field technical and sales training
  • Assist other areas of the business where required
Candidate profile
  • Qualified Agricultural Engineer or Agricultural Mechanic.
  • 1-2 years work experience ideal ( Will also consider graduate or recenlty qualified mechanics )
  • Knowledge of retail service dept processes and practices
  • Familiarity with farming practises machine operation, maintenance, and service.
  • Willingness to learn and develop a career within the company
  • Proactive approach to work, with proven ability to work on own initiative and ability to prioritise tasks according to urgency
  • Flexibility to travel abroad when required.
Remuneration & benefits
  • Extensive training will be provided on specific machinery, customer service, technical skills and IT skills
  • Entitlement after 6 months to participate in pension plan which includes income protection.
  • 21 days holidays per year increasing with length of service
  • Competitive salary, reimbursement of expenses incurred and training opportunities.
  • Company vehicle with all expenses paid
  • Company Phone
  • Attractive salary based on experience and qualifications to date

To Apply

Please email your cv through the attached link.

Phone calls in confidence to John Miller on 087 9955439

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