Field Service Technician

What You’ll Do:

• Set up, maintain, and repair gaming machines, PCs, and AV equipment.
• Troubleshoot everything from software glitches to hardware faults (power supplies, wiring, PCBs, etc.).
• Carry out component-level repairs — yes, that means soldering!
• Provide clear, friendly support to non-technical teammates.
• Keep systems up and running across multiple sites.
• Travel to our Cork casino a couple of days each week for on-site support.
• Log your work and keep track of repairs, parts, and incidents.
• Manage spare parts stock and stay organized.
• Work safely and carefully around electrical systems.

What You’ll Bring:

• Experience in a hands-on tech role (PC/laptop repair, field service, electronics, etc.).
• Great problem-solving skills for both hardware and software.
• Confident with soldering and PCB-level repairs.
• Comfortable working with mains voltage (230V).
• Solid knowledge of Windows operating systems.
• Full driving license and your own transport.
• A self-starter attitude and a genuine love for tech.

Bonus Points For:

• Linux know-how (Debian, Ubuntu).
• Networking basics (IPs, subnets, VLANs).
• Experience with Raspberry Pi or Arduino.
• Familiarity with AV gear like amplifiers and projectors.
• Some coding or database knowledge.