Business Analyst - Dublin

apartmentSPOT CDP LIMITED placeDublin calendar_month 

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.

Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description
  1. 3444709777832;-6.25023984909058;The Academy , 42 Pearse Street , Dublin 2 , D02 KA44
Job Title: Business Analyst
Employer: Spot CDP Ltd
Location: The Academy, 42 Pearse Street, Dublin, D02 HV59
Salary: 35k p/a

Hours: 40hrs p/w

Key Responsibilities
  • Conduct detailed AS-IS and TO-BE process mapping across business units to identify inefficiencies and redesign workflows.
  • Facilitate functional interviews and stakeholder workshops to gather insights and drive process improvement initiatives.
  • Lead the development of real-time dashboards, define KPIs, and design performance monitoring systems to support data-driven decision-making.
  • Oversee and improve candidate and client database processes, ensuring data accuracy, quality control, and actionable insights for the recruitment lifecycle.
  • Drive automation and standardisation of repetitive and high-volume tasks, improving operational efficiency and compliance with SLAs.
  • Document internal procedures by producing SOPs, templates, and structured process guides for scalability and consistency.
  • Deliver analytical reports and strategic recommendations to senior management, supporting continuous improvement and business transformation.
  • Evaluate existing ERP/CRM platforms, recommend enhancements, and coordinate with cross-functional teams to implement system improvements.
  • Monitor operational and compliance risks, ensuring adherence to data protection regulations (GDPR) and internal control standards.
Requirements
  • Minimum 3 years' experience in business process analysis, operational improvement, or related functions.
  • Proven track record in process design, workflow optimisation, and KPI development.
  • Hands-on experience with ERP/CRM systems, workflow automation, and data dashboards.
  • Excellent communication skills and ability to engage with cross-functional teams.
  • Strong analytical and problem-solving capabilities with a strategic mindset.
  • Familiarity with compliance frameworks, including GDPR.
  • Experience in recruitment, staffing, or professional services environments is an advantage.
  • Sector:
Career Level
  • Experienced [Non-Managerial]
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