Receptionist and Information Provider Citizen Information - CE Scheme - ADAPT DOMESTIC ABUSE SERVICES
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Application Details
Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.
To register your interest you can contact an Employment Personal Advisor (EPA) in your local Intreo Centre.
Job Description
Duties
This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.
Responsible to: Reporting to the Development Manager on a day-to-day basis.
Purpose of the job:- Provision of receptionist duties
- Provision of information, advice and advocacy services to members of the public and assisting the Development Manager in the work of the information service.
Depending on the needs of the service, the role may be more focused on 1 or 2 above.
Main Duties: First point of contact for members of the public who get in touch by phone, by email, in person.
Presenting a welcoming and professional response to clientsManaging a busy phone line, and call-in service
Take appointments
The direct delivery of information, advice to members of the public
- Sector: