Technical Operations & Compliance Lead
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In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description- 8705596923828;-8.33521175384521;5 Strand Street , Passage West , Co. Cork , T12 H7VP
Role Overview: We are seeking a Technical Operations & Compliance Lead for our Cork-based retail hub. This role is designed for a candidate who can blend day-to-day retail excellence with specialized technical responsibilities. You will be the point person for our E-liquid Products Tax (EPT) compliance, hardware maintenance, and digital growth.
Key Responsibilities:
Regulatory Management: Lead the store’s compliance with the Finance Act 2024. You will manage the E-liquid Products Tax (EPT) registration, ensuring all first-supply stock is recorded and bi-monthly ROS (Revenue Online Service) returns are filed accurately.
Hardware Specialist: Act as the in-house expert for advanced ENDS (Electronic Nicotine Delivery Systems). This includes device troubleshooting, maintenance of high-end hardware, and advising customers on technical specs like coil resistance and battery safety.
Product Development & Expansion: Assist in sourcing new emerging products. You will evaluate the technical builds of new devices and e-liquid formulations to ensure they meet the HSE 20mg/ml nicotine limit and TPD standards.
Compliance Oversight: Manage the HSE Nicotine Inhaling Product Licence and ensure the store’s "Track and Trace" records are maintained for statutory audits.
Digital Presence: Oversee our online product listings, ensuring all technical descriptions are accurate and that our digital presence complies with Irish distance-selling laws.
Requirements:
A strong technical understanding of vaping hardware (circuitry, battery safety, and device maintenance).
Familiarity with digital reporting systems (ROS experience is a major plus).
Detailed knowledge of Irish e-liquid legislation (EPT and Public Health Act 2023).
Excellent communication skills for high-level customer advisory.- Sector:
- Entry Level