Hotel Receptionist
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Application Details
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description- 1335525512695;-7.45882177352905;Grianan Park , Ardaravan , Buncrana , Co. Donegal , F93 VY36
The Lake of Shadows Hotel is a family run hotel, located in the seaside town of Buncrana. At the Lake of Shadows we pride ourselves on providing guests with a warm welcome, home from home food and a memorable visit.
We are currently looking for an enthusiastic, hardworking and customer focused candidate to join our team!
About the Role:
As a Receptionist, you will be the first point of contact for our guests, providing a warm welcome and ensuring a smooth check-in and check-out process. The ideal candidate must have fluent English, excellent communication skills, be motivated and have a friendly personality.
Responsibilities include (but are not limited to):
Managing reservations and guest inquiriesFollowing the day-to-day procedures of guest check-in and check-out
Providing high level customer services both face to face and over the phone
Managing phone and email communications
Assisting with administrative tasks
Providing excellent customer service at all times
Work as part of a team but also be able to work on their own initiative
Excellent organisational skills
The ability to handle cash efficiently
Upselling the hotels facilities
Take food and beverage orders with a friendly and professional attitude
Deliver meals to guests promptly and with excellent presentation
Assist with setting up and maintaining a clean and organized dining area.
The ideal candidate will have: Previous experience in a similar role (preferred but not essential)
Strong communication and organisational skillsA friendly and professional attitude
Ability to multitask in a fast-paced environment
Flexibility to work evenings, weekends and bank holidays as required
Excellent computer skills.
- Sector:
- Experienced [Non-Managerial]