Tool Hire Manager New

We are currently recruiting for an experienced and dynamic Tool Hire Manager to lead and grow our tool hire business. The ideal candidate will have a strong background in sales, customer service, and operations, with experience in the tool hire or construction industry.

Key Responsibilities:

• Manage the day-to-day operations of the tool hire business, ensuring efficient and effective service delivery.
• Develop and implement strategies to drive sales and grow the customer base.
• Lead, motivate, and manage a team of staff, ensuring high performance and professional development.
• Oversee stock management, including procurement, maintenance, and availability of tools and equipment.
• Ensure compliance with health and safety regulations and company policies.
• Maintain strong relationships with customers, suppliers, and key stakeholders.
• Monitor financial performance, including revenue, costs, and profit margins, and take necessary actions to achieve targets.
• Handle customer queries and complaints, ensuring excellent service and problem resolution.
• Identify and implement process improvements to enhance operational efficiency.

Key Requirements:

• Proven experience in a management role within the tool hire, construction, or related industry.
• Strong sales and business development skills.
• Excellent leadership and people management abilities.
• Good understanding of tool and equipment hire, including stock control and maintenance.
• Commercially aware with the ability to drive revenue and profitability.
• Strong customer service skills with a focus on relationship building.
• Knowledge of health and safety regulations in the industry.
• Ability to work under pressure and handle multiple responsibilities.
• IT literate, with experience using hire management systems (desirable).

Benefits:

• Competitive salary and performance-related bonuses.
• Opportunities for career development and training.