Customer Service Advisor - Walkinstown New

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Join Bank of Ireland through CPL – Build Your Future in Banking!

Welcome Advisor - Walkinstown

Location: The main work branch is in Walkinstown, and occasional travel to branche in Terenure
Contract: 3 Months - June to Aug
Partner: Bank of Ireland (via CPL)
Salary: €29,000 per year

Working Hours: Monday - Friday, Onsite

We’re looking for an ambitious and motivated individual who wants to kick-start or advance their career in banking.

As a Welcome Advisor, you’ll be the first point of contact for customers, ensuring every interaction is friendly, professional, and efficient. You’ll work as part of a dynamic, supportive team while engaging with both personal and business customers.

Key Responsibilities
  • Deliver exceptional customer service (including cashier duties where required)
  • Guide customers through self-service banking options such as Banking 365
  • Manage customer flow and ensure a smooth branch experience
  • Update and maintain customer information on internal systems
  • Handle basic queries and issues confidently and escalate when necessary
  • Share customer insights to help improve service delivery
  • Embrace change, innovation, and learning as part of your daily role
What Will Make You Stand Out
  • A track record of excellent customer service
  • Strong communication and teamwork skills
  • Self-motivation with a drive to achieve goals
  • A curiosity for technology and openness to learning new systems
  • A genuine interest in growing your career with Bank of Ireland
  • Interest in further study and professional development (APA or similar qualifications)

If you’re ready to start a rewarding career journey with Bank of Ireland and CPL, apply today and take the first step toward building your future in banking!

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