Technical Business Analyst
A leading multinational financial services institution is seeking a technical Business Analyst to join their team in Dublin. This is an exciting opportunity to play a key role in driving digital transformation initiatives within a well-established and highly respected organisation.
As part of a dynamic digital solutions team, you will be responsible for gathering and analysing business requirements, shaping digital solutions, and supporting the delivery of innovative customer and business-focused projects. This role offers flexible working arrangements and the chance to work in a collaborative, forward-thinking environment.
Key Responsibilities- Identify and articulate business needs, helping to define clear and actionable objectives for change.
- Facilitate workshops and engage with key stakeholders to gather and document business and functional requirements.
- Work closely with both business and IT teams to design solutions that meet user needs and business goals.
- Create and maintain documentation such as user stories, wireframes, process flows, and business cases.
- Collaborate with developers, testers, and project managers throughout the project lifecycle.
- Contribute to post-implementation activities, including training and user support.
- Support wider digital initiatives including SEO, digital marketing, and social media integration efforts.
- 5+ years of experience in a Business Analyst role within financial services.
- Strong knowledge of digital platforms and experience in both Agile and Waterfall project environments.
- Skilled in tools such as Jira and Confluence, with a proven ability to produce high-quality documentation.
- Experience conducting end-user research, managing stakeholder relationships, and supporting solution delivery.
- Excellent communication skills and a detail-oriented mindset.
- Familiarity with policy admin systems and SQL is a plus.
- Hybrid working model: 2-3 days per week onsite in Dublin
- Join a reputable global firm with a strong presence in the Irish market.
- Work on impactful, customer-centric digital projects in a supportive and award-winning environment.
Ready to take the next step in your digital career? Apply now to learn more and be part of a company that values innovation, flexibility, and continuous improvement.