Trade Counter Salesperson

The Opportunity

We're looking for a Trade Counter Salesperson to join a busy and growing branch within the heating, and plumbing sector.

This is a hands-on role where you'll be dealing with trade customers daily, processing orders, managing collections, replenishing stock and helping keep the branch running smoothly. You'll be joining a supportive team and working closely with an existing colleague in the trade counter function.

The company has built a strong reputation in the industry and is known for its positive culture, long employee tenure and commitment to developing its people.

• Serving customers at the trade counter and collection area.
• Providing a friendly, professional service to trade customers.
• Processing sales and returns through the K8 system.
• Picking and packing orders for collection and occasional deliveries.
• Keeping customers and colleagues updated on order progress.
• Replenishing stock and helping maintain stock accuracy.
• Assisting with cycle counts and stock control activities.
• Keeping the trade counter and customer-facing areas clean, organised and presentable.
• Learning about new products and staying up to date with the range.
• Following all health and safety procedures.
• Supporting the wider team wherever needed.

• Experience in heating, plumbing, HVAC, electrical wholesale, builders merchants, trade supplies or a similar environment.
• Good product knowledge within heating and plumbing would be highly beneficial.
• Previous trade counter, customer service or sales experience is preferred.
• Comfortable dealing with tradespeople and building strong customer relationships.
• Strong attention to detail and good organisational skills.
• A positive attitude and willingness to learn.
• Ability to work on your own initiative and as part of a team.
• Experience using K8/Kerridge would be an advantage, but not essential.