Client Sales Support I
About Blackhawk Network:
One4All (part of Blackhawk Network)
One4all is the UK and Ireland’s leading multi-store gift card provider, offering versatile gifting solutions for individuals and businesses. Accepted at over 55,000 retailers including high street favourites, online stores, and local independents, One4all Gift Cards make rewarding easy and meaningful.Whether it’s for employee recognition, customer incentives, or seasonal gifting, One4all helps organisations celebrate and connect with people in a simple, secure, and impactful way.
Overview:
We’re seeking an enthusiastic and customer-focused temporary Client Sales Support to help drive sales during our annual Christmas telesales campaign. In this role, you’ll be reaching out to both existing and potential customers to secure orders for the final quarter of the year.
You’ll also provide vital administrative support to our permanent sales team, assisting with order uploads, managing customer queries, coordinating replacements, and handling ad-hoc tasks as needed. This is a great opportunity to contribute to a high-impact seasonal initiative while gaining valuable experience in a fast-paced sales environment.
Responsibilities:
- Lead our annual Christmas direct mail and telesales campaign, contacting repeat and new customers to secure Q4 orders.
- Temporary seasonal role running until Christmas, with core hours Monday–Friday, 9:00–5:30, plus overtime in the lead-up to the holidays.
- Manage inbound and outbound telesales calls, supporting customer engagement and order placement.
- Process corporate orders via our sales systems and proactively monitor the corporate sales inbox.
- Handle sales queries and gift card replacements, including credit note requests and general customer support.
- Support the field and inside sales teams, and carry out ad-hoc duties as required.
Qualifications:
- Proven experience in sales or customer-facing roles, ideally within a corporate environment.
- Strong IT and administrative skills, with high accuracy and attention to detail.
- Excellent written and verbal communication, with a client-focused and service-oriented approach.
- Confident in articulating product offerings to both new and existing clients.
- Highly organised and proactive, with strong problem-solving abilities and the ability to work independently or as part of a team.
- Ability to thrive in a fast-paced environment
Benefits:
- Valuable experience in a fast-paced sales environment, ideal for building your CV
- Supportive team culture with hands-on training and guidance throughout
- Opportunity to work with well-known clients and contribute to a high-impact campaign
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Interview(s) with Hiring Manager(s)
- Stage 3: Feedback/Hired