Customer Service Representative
FRS Recruitment Shannon
My client, a multinational company in Shannon, Co Clare is looking for English speaking and multilingual Customer Service Representatives to join their growing team supporting their commercial clients.
This is a fantastic opportunity for candidates with a retail/hospitality background who are looking to transition into a corporate setting!
Customer Service Representative ResponsibilitiesManage tasks, provide excellent service to customers and colleagues.
Learn and utilise IT tools and systems.
Become an expert in products, transit times, bookings, and tracking.
Handle complaints and claims professionally.
Analyse reports and collaborate with the team.
Stay organised with emails and tasks.
Maintain accurate intranet information.
Contribute to process development.
Escalate customer issues promptly.
Follow established standards and procedures.
Take on additional tasks as assigned.
The Customer Service Representative will have: Previous Customer Services Experience
- 2 years experience of a fast paced service environment
Demonstrable knowledge of achieving group/individual targets
Strong understanding of reporting tools and techniques
Strong PC skills including use of excel.
Strong English
Fluency in a European language is an advantage, but not essential - French/German/Spanish/Portuguese/Italian/Dutch
Recruiter: Amee Mullen
CPLShannon
Flexsource are currently recruiting for a Warehouse Operative for our client based in Shannon Smithstown.
The qualified candidate is responsible for day-to-day receiving and processing incoming stock and materials, picking and fulfilling orders...
Morgan McKinleyShannon
Our multinational client is seeking an experienced Cost / Stock Accountant to join their growing finance team in a newly created role. The successful candidate will be responsible for accurate recording, monitoring and reporting of stock and...
GlanuaLimerick, 17 km from Shannon
Map
Share/Print
copy link
Generate PDF
Application Details
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.
Please review the Eligibility and requirements for an employment permit...