Client Services Administrator

Start Date: Immediate

This is a temporary rolling contract, and an immediate start is required.

Key Responsibilities:

• Follow up with prospective clients who have expressed interest in financial services offerings
• Arrange and coordinate online information sessions for potential customers
• Provide pre- and post-meeting support, including sending joining instructions and gathering feedback
• Maintain accurate records of client interactions and engagement using internal systems
• Ensure a high standard of customer care is delivered at all times
• Collaborate with team members to ensure leads are handled promptly and professionally

Requirements:

• Previous experience in a phone-based customer support, client services, or administrative role
• Confident communicator with a professional and friendly manner
• Strong organisational and follow-up skills
• Excellent IT skills, including proficiency in Microsoft Office and the ability to learn new systems quickly
• Ability to work efficiently in a fast-paced environment and manage multiple priorities
• Availability to start immediately

Additional Information:

• This role does not involve cold calling. All leads are warm or inbound enquiries.
• The position is based full-time on-site in Dublin 12.
• The contract is temporary with potential to extend, depending on business needs.