Service Mechanic

Work for a leading provider of tools, equipment, and support services to a huge range of industries across Ireland, all powered by the latest technology.

About the Role

As a Service Technician you will service and repair our full range of hire equipment and tools, maintaining the quality, safety, reliability, and availability of hire stock in a cost-effective manner.

You will maintain and ensure maximum workshop productivity in line with company targets, while adhering to damage process, ensuring product damage is highlighted to company guidelines on Health & Safety at Work and cost recovered via the company procedure.

Reporting To: Workshop Supervisor / Operations Manager

• Advise on any product defects with regards to health and safety and reliability of equipment.
• Carry out daily and weekly internal audits to ensure equipment quality is maintained.
• Make sure you work in a tidy, clean environment and adhere to all the company's safety guidelines including wearing of personal protective equipment and company overalls.
• Champion HSEQ to safeguard the interests of the business, our people, and customers.
• Log any/all safety observations with the Workshop Supervisor or via the reporting app
• Report any recurring health and safety issues with equipment to your manager.

• Liaise with the Workshop Supervisor when spare parts are required to ensure cost effective repairs (Minor repairs may be undertaken by a Service Technician)
• Advise the Workshop Supervisor of repairs covered under warranty.
• Service and maintain all core products within the range adhering to the service checklists.
• Follow internal test and run processes prior to uploading on to internal computerised system to ensure product quality is maintained.
• Ensure service records are maintained and updated onto the internal computerised system (Spanner/DSP) and daily worksheets are populated.
• Adhere to the damage process and ensure product damage is highlighted
• Ensure that all equipment is cleaned to the highest standard ready for hire.
• Adhere to all safety accident management system (SAMS) and safety updates/ technical bulletins.

• Routine service and minor maintenance of all hire equipment and products including electrical testing where required.
• Carry out refurbishment of equipment and products where necessary.
• Maintain and ensure maximum workshop productivity in line with company targets.
• Carry out other tasks and duties as required, including assisting in other departments when necessary.
• Promote teamwork between colleagues across all HSS locations, to ensure delivery of an effective workshop performance.
• Manage operational priorities through testing of required equipment.

To make it safe, you will:

• Think Safe, Work Safe, Home Safe
• Wear the correct PPE at all times.
• Be proud of the work you do.
• Be proud of the equipment you are handing over to customers.
• Do not load or unload your vehicle unless it is safe to do so.
• Be a key driver in serious about safety by leading from the front.

To make it happen, you will:

• Deliver an excellent customer experience.
• Complete all deliveries and collections.

To make it better, you will:

• Use your smart phone as trained to enhance the customer experience.
• Always look for opportunities and leads.
• Suggest better ways of working.
• Communicate frustrations to your manager.#

To make it together, you will:

• Promote teamwork within the depot.
• Show respect to everyone your work with
• Work hard for customers and your team.
• Multi-skilled working to ensure all aspects of the job get done.

• Desirable experience in maintaining mechanical and electrical equipment.
• Possess a positive attitude, solution driven mindset, with good problem-solving skills.
• Have strong communication and organisational skills.
• Proficiency with computer systems and numerical skills are essential, and any experience with manual handling will be beneficial.