Customer Service Representative
FRS Recruitment Galway
On behalf of my client, based in Galway City Centre, I am recruiting for temporary Customer Service Representatives.
Contract length: 9th December - 28th February 2026Hours of work: 35 hours per week (1-2 weekends per month)
Shift times:
7am - 3pm
8am - 4pm
9am - 5pm
2pm - 10pm
Customer Service Representative Responsibilities- Respond to customer questions in a polite and helpful way.
- Answer incoming calls within agreed time frames and explain policy details clearly.
- Record full and accurate notes for every customer call.
- Work towards set targets and performance goals.
- Work with other teams to make sure customers receive a high level of service.
- Communicate with 3rd party suppliers to help progress customer cases.
- Complete general admin tasks such as approving invoices and filing.
- Various other ad hoc tasks
- Strong customer service experience
- IT skills
- Communication and listening skills
Recruiter: Amee Mullen
CPLGalway
Customer Service Representative – Late Evening Shift (5pm to 1am)
Our client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager...
Culligan Home (Ireland) LtdGalway
Culligan Home Products Ireland, a leader in the water treatment, is seeking a customer-focused and reliable Customer Service Agent to join our growing team. In this vital role, you will be the first point of contact for our customers, providing...
CPLGalway
Graduate Customer Service Representative – Late Evening Shift (5pm to 1am)
Our client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager...