Tender Representative 1

Overview:

This role is also responsible for ensuring Cook Medical product pricing is updated on the relevant systems.

Reporting to: Team Lead 1, Customer Support

Find out more about Cook Medical here

Responsibilities:

• Prepare quotations received from Customers & Cook Medical Sales teams and send written price confirmation to the Customer as required / appropriate.
• Search for potential tender notices relevant to Cook Medical’s business.
• Work with key stakeholders within Cook Medical Divisions to ensure Tenders are submitted within customers’ specific deadlines and requirements – focussing on less complex Tenders.
• Oversee the compilation to ensure that tenders and bids are handled professionally, quickly, and compliantly.
• Support colleagues on more complex Tenders as required.
• Work with other departments within Cook Medical globally as required to gather information relevant for tenders – e.g., Finance, Marketing, Manufacturing, Regulatory, Logistics, etc.
• Maintain accurate Tender files for historical & reference purposes, including information relating to awards, alterations & extensions of contracts.
• Update Pricing on relevant systems as necessary to allow for accurate order entry
• Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance.
• Provide guidance and assistance to colleagues as appropriate / able based on training and experience.
• Take on additional tasks and involvement in the execution of new departmental projects and initiatives as trained / required.
• Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect
• Ensure that all duties are carried out in compliance with the company’s Quality Management System.

Qualifications:

• Experience or knowledge of Pricing, Tenders or Public Procurement advantageous.
• Legal or Business qualification advantageous.
• Fluency in Italian and English.
• Excellent written skill in the relevant languages.
• Excellent organisational & prioritisation skills.
• Ability to work under pressure & towards tight deadlines.
• Strong research & analytical skills.
• Attention to details, with clerical speed & accuracy.
• Ability to multitask.
• Strong customer focus (Internal & External).
• Positive attitude and proven problem-solving skills.
• Excellent telephone manner & interpersonal skills.
• Computer literacy: Good working knowledge of Microsoft® Office; Experience of Pricing& Tenders Software advantageous.
• Willingness and availability to travel on company business.
• Flexible start time to accommodate European time zones.