FM Helpdesk - Kildare
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Application Details
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description- 1785125732422;-6.80304288864136;Newbridge , Co. Kildare ,
Helpdesk Administrator
Location: Newbridge, Co. Kildare
Contract: Full-time, shift-based (5 days over 7)
Salary: €18.00 Per Hour
About the Role
We are seeking a motivated and reliable Helpdesk Administrator to join our on-site Facilities Management team in Newbridge. This is a varied, hands-on role that combines helpdesk support, facilities coordination, administration, and general operative duties in a busy production and manufacturing environment.
You will be the first point of contact for facilities-related queries, supporting both the FM Operations team and wider site staff to ensure smooth, efficient, and compliant service delivery.
Key Responsibilities
Operate and oversee FM Coordination and Helpdesk activitiesManage and close PPM tasks using Maximo (training provided), ensuring SLA compliance
Handle purchasing requests, supplier coordination, and work order tracking
Provide helpdesk support for internal queries and issues
Input payroll data via UDC Payroll and Kronos systems
Support onboarding and training administration for new team members
Maintain FM training plans, compliance records, and admin control of contracts
Produce weekly task progress reports and support general office administration
Assist with ad-hoc site operations including setups, moves, and reviews
Always adhere to site health, safety, and compliance standards
What We’re Looking ForStrong customer service and communication skills
Reliable, flexible, and able to prioritise multiple tasks
Confident team player with solid planning and organisation abilities
Advanced IT skills (MS Office essential, CAFM systems desirable)
Experience in facilities coordination, helpdesk, or administration roles
Familiarity with compliance and health & safety practices
Experience in production/manufacturing environments is an advantage
Full Irish driving licence.
Why Sodexo?: Unlimited access to an online platform offering wellbeing support
An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP Service
Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
Save for your future by becoming a member of the Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policies.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.We are committed to being an inclusive employer.
- Sector:
- Entry Level
Candidate Requirements
Essential- Minimum Experienced Required (Years): 1
- Minimum Qualification:No Qualification
- Ability Skills:Administration, Computer Literacy, Interpersonal Skills
- Competency Skills:Collaboration, Priority Planning, Problem Solving, Teamwork