Store Manager - Kildare - ref. m54682119
Overview:
About You:
An exciting opportunity has arisen for a Store Manager to join the Kilkenny Design team in Kildare Village. The Manager will play a pivotal role in driving high performance and developing a service orientated culture within the store.
The ideal Manager will be driven, energetic, genuine, and passionate about Kilkenny, with the ability to lead a team and support the future direction of the store. You will play a key role in adapting and applying clear practises and procedures across the store from, logistics, administration, stock management, customer service and cash management.
About Us:
Our values and behaviours inform what we do and shape our decision making. We hire great people to ensure that the best possible experience is created for our customers and colleagues each day.
Kilkenny Design is proud to promote Ireland’s unique heritage, culture, and creative talents by offering a carefully curated collection of designers across fashion, homeware, jewellery, kids, beauty, and wellness. Giving our customers the chance to find the perfect gift or something special for themselves and their families along with exceptional customer service is what we do best.
Responsibilities:
There are 5 key areas in the role:
- Delivering 5 Star excellence in the Customer Experience.
- To lead, motivate and empower your team.
- To drive sales and KPI’S in the departments
- To drive operational standards throughout the departments, by developing opportunities and brand promotion.
- Staff training and development in all aspects of the Customer experience, including brand and product knowledge. The ideal manager can show that they demonstrate a successful record in delivering commercial results, leading, and motivating a team. You will be approachable, professional and a team player and will have the desire, drive, energy and passion to succeed in this role.
You will also be able to show that you have:
- A passionate, driven, and flexible Manager that thrives working in a fast-paced retail environment.
- Excellent leadership and people management skills with the ability to drive sales through your team.
- Excellent Business Know how and commercial Awareness.
Qualifications:
- Demonstrating Business Acumen: Operating in a fast paced retail business environment which is team based and focused on achieving optimum sales and margin performance.
- Acting Decisively: The ability to make fast and reliable decisions which consistently prioritise the interests of the customer and give good direction to the team.
- Seizing Accountability: The ability to assume full responsibility for the customer, and in doing so to take ownership of constructive feedback from others.
- Holding People Accountable: The ability to hold people accountable for their responsibilities in order to meet and exceed customer expectations.
- Building Effective Teams: The ability to build effective teams of people working together to meet the changing needs of our customers.
- Growing Others: The ability to coach others to guide them to achieve their potential.
- Self-Awareness: The awareness to use one’s strengths and to manage ones weaknesses, mindful of personal impact on others. The honesty to learn from mistakes and being open to using constructive criticism.
- Leading Change: The ability to work efficiently in a constantly changing retail environment, demonstrating a willingness to learn, to try out new and unique ideas and apply them positive results.