QA Manager
Position Type: FT Permanent
Workplace Arrangement:
About the role
We have a great opportunity for a Quality Assurance Manager to join us, at our site in Charleville.
The QA Manager provides site leadership to lead and manage the quality assurance function, ensuring that all dairy products meet regulatory standards, customer requirements, and company quality objectives. Responsible for implementing and maintaining quality systems, food safety programs, and continuous improvement initiatives.
This is a Monday – Friday role, with the requirement to work 1 in 6 weekends. Due to the location, applicants must be able to drive and have their own transport to site.
About Kerry Dairy Ireland
Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation.From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence.
With over 50 years’ experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range.Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers.
Our dairy comes from some of the world’s richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities.
Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service.In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett.
Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth.
What you'll be doing- Develop, implement, and maintain quality management systems (QMS) in line with ISO, HACCP, FSSC 22000, or other relevant standards.
- Ensure compliance with local and international food safety regulations and statutory requirements (FDA, FSSAI, EU, etc.).
- Conduct regular audits (internal, supplier, and third-party) and implement corrective actions.
- Oversee the implementation of Good Manufacturing Practices (GMP), Good Hygiene Practices (GHP), and Sanitation Standard Operating Procedures (SSOP).
- Ensure effective monitoring of Critical Control Points (CCPs) in production processes.
- Lead food safety team meetings and coordinate annual reviews of HACCP plans.
- Establish and monitor specifications for raw materials, in-process, and finished products.
- Lead sensory evaluations, shelf-life studies, and product release decisions.
- Investigate and resolve customer complaints and implement preventive measures.
- Lead, train, and develop QA/QC teams to maintain high standards of food safety and product quality.
- Conduct regular training sessions on quality standards, hygiene, and food safety practices for production and warehouse teams.
- Drive continuous improvement initiatives to reduce defects, wastage, and customer complaints.
- Analyze quality data, prepare reports for management, and propose action plans to meet quality KPIs.
- Collaborate with R&D, Production, and Supply Chain to ensure smooth new product development (NPD) and process validation.
- Maintain all quality-related documentation as per regulatory and certification body requirements.
- Ensure timely preparation and submission of reports, certificates of analysis (COAs), and compliance records.
- A Masters degree or equivalent in food science, dairy or microbiology.
- Previous experience within a similar role, ideally within the dairy industry, however, experience within the food manufacturing industry would also be beneficial.
- Strong knowledge of dairy processing, microbiology, and food safety regulations.
- Expertise in HACCP, ISO 22000/FSSC 22000, and other food safety standards.
- Analytical mindset with strong problem-solving and root cause analysis skills.
- Excellent leadership, communication, and interpersonal skills.
- Ability to handle audits and inspections effectively.
- Experience with the department of agriculture.
- GMP requirements knowledge
What we can offer
At Kerry Dairy Ireland, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life.
We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to.
We also offer:
- 25 days annual leave (excluding bank holidays)
- Hybrid working
- Health Care
- Matched pension scheme
- Benefits platform offering discounts and cashback on major retailers.
Get in touch today!
In Kerry Dairy Ireland we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together.We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.
Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic.
Kerry is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions.This information will be held separate to your application and treated in the strictest of confidence.
Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews.Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses.
In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
Recruiter: #LI-SD2Posting Type: LI
Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers.