Administrative Assistant

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.

Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description
  1. 9114265441895;-8.1736307144165;Coolbawn , Midleton , Co. Cork , P25 YC64
Job Title: Administration Assistant – Front of House
Location: The Midleton Hub, Midleton, Co. Cork
Hours: 10 to 15 hours per week

Reports To: Office Manager / Hub Director

About The Midleton Hub

The Midleton Hub is a community based mental health and wellbeing charity providing accessible counselling, psychotherapy, and support services to individuals and families in East Cork. We are committed to creating a welcoming, professional, and supportive environment for all clients, staff, and visitors.

Role Overview

The Administration Assistant – Front of House will be the first point of contact for visitors to The Midleton Hub. This role combines reception duties, administrative support, and general office coordination. The ideal candidate is organised, friendly, and efficient, with excellent interpersonal skills.

Key Responsibilities

Greet and welcome clients, visitors, and service users in a professional and friendly manner.

Answer incoming phone calls, respond to queries, and direct calls appropriately.

Manage the Hub’s email inbox and correspondence.

Schedule and manage appointments for therapists and other staff.

Maintain accurate client and office records in line with GDPR and confidentiality policies.

Assist with general office administration, including filing, photocopying, and maintaining office supplies.

Support the coordination of events, workshops, or community initiatives hosted at the Hub.

Ensure the front office and reception area are tidy, safe, and welcoming.

Essential Skills and Attributes

Excellent communication and interpersonal skills.

Strong organisational and administrative abilities.

Ability to maintain confidentiality and handle sensitive information with discretion.

Proficiency in Microsoft Office (Word, Excel, Outlook) and IT skills.

Friendly, professional, and approachable demeanor.

Ability to multitask and work independently while supporting a small team.

Desirable

Experience working in a community, healthcare, or charity environment.

Knowledge of mental health or social care services.
  • Sector:
Career Level
  • Entry Level

Candidate Requirements

Essential
  • Minimum Experienced Required (Years): 2
  • Minimum Qualification:No Qualification
  • Languages: English C2-Master (Fluent)
Desirable
  • Ability Skills:Administration, Computer Literacy
  • Competency Skills:Decision Making, Initiative, Teamwork, Working on own Initiative
  • Specialising In:none
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