Head of Shops / Head of Store Managers
Head of Shops / Head of Store Managers
Location: Head Office, Limerick / Nationwide
From Head Office to the shop floor — and across every customer contact point — the organisation is committed to delivering an exceptional customer journey.As Head of Shops, you will play a pivotal leadership role in driving the success of a nationwide retail network while supporting the evolution of an integrated omnichannel strategy. You will inspire, coach, and empower store leadership teams to deliver operational excellence, embrace innovation, and consistently bring the brand experience to life across all channels.
This is a senior leadership role with a nationwide remit, requiring regular attendance at Head Office in Limerick. Candidates should be based in the South or South-West of Ireland and be motivated by leading multi-site teams in a fast-paced, customer-focused environment.
Remuneration & Benefits:
Salary: €60,000 DOE
Commission structure24 days annual leave
Pension contribution
Healthcare
Key Responsibilities: Leadership & Strategy
Lead and implement the growth strategy for the shop network, ensuring alignment with overall business objectives.Develop and execute annual plans, targets, and KPIs for all stores within the network.
Support the delivery of company-wide strategy through consistent operational standards and brand alignment.
Operational & Financial Management
Oversee location strategy including property negotiations, lease agreements, shop fit-outs, refurbishments, new openings, and re-openings, ensuring delivery on time and within budget.Take full accountability for sales performance, cost control, and operating results within agreed financial guidelines.
Conduct regular shop tours with Area Shop Sales Managers to review performance and identify improvement opportunities.
Analyse and optimise stock movement to improve availability and minimise waste.
People Management & Development
Lead and manage Area Shop Sales Managers and shop employees, providing coaching, performance management, and professional development.Foster a positive, collaborative, and high-performance culture across the shop network.
Support the shop leadership team in attracting, developing, and retaining talent.
Planning & Projects
Plan, monitor, and report on qualitative and quantitative targets to meet regional and organisational goals.Oversee workforce planning and staffing structures to ensure operational efficiency.
Support strategic and operational projects through analysis, reporting, and constructive feedback.
Prepare for and actively participate in Area Shop Sales Manager meetings, sharing insights and best practices.
Qualifications & Experience:
Proven management experience in a B2B, retail, or multi-site environment.Strong understanding of omnichannel retail operations and customer experience integration.
Demonstrated leadership, communication, and people development capability.
Strategic and analytical mindset with the ability to convert insight into action.
Full Irish driving licence with flexibility to travel nationwide.
Key Competencies:
Strategic leadershipOperational excellence
Financial acumen
Omnichannel customer focus
People leadership and development
Project management
Analytical decision-making
Strong communication and influencing skills
Workforce and resource planning
For more information please apply through the link provided for the attention of David McCoy or email David at david.mccoy@osborne.ie call Osborne Recruitment on 01 5984334If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided.
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
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