Assistant Office Administrator - WPEP Scheme - Manorhamilton Innovation and Development CLG

apartmentManorhamilton Innovation and Development CLG placeLeitrim calendar_month02/05/2025

Map

Share/Print

copy link

Generate PDF

Application Details

This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance.

Your eligibility for this programme will be verified by the Department as part of the application process.

Job Description

During the 6 month placement the participant will gain practical experience in various aspects of working in an office. On a daily basis, you will be involved in customer service, answering the phone and taking messages.

The participant will assist and learn their duties with the mentorship of an experienced member of staff. The participant will assist and learn in the following: Microsoft Word Software, Microsoft Excel Software, payroll/Accounts software , assist with accounts payable and receivable and administration procedures.

You will always be working as part of a team that will be there to offer any support needed. At the end of your training, you will have developed the following skills: Teamwork, problem solving, listening, communication, customer service, time management, attention to details and payroll.

Additionally, you will be familiar with our IT systems requirements and implementation, understand the GDPR standards & procedures and how they are applied on a daily basis.

Assist with handling customer inquiries via phone, email and text messaging, providing helpful and timely support.

Assist with office administration, including data entry and document organization.

Train in maintaining customer records, contracts, and installation schedules using our CRM system.

Train in coordinating installations, repairs, and maintenance appointments.

Assist with processing of orders, invoices, and payments with accuracy.

Assist with sales and technical teams to ensure smooth service delivery.

Assist with stock management and administrative support for marketing campaigns.

Role Description

This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection.

This optional module will fulfil your accredited training requirements for the WPEP.

The participant will receive formal/informal training and mentoring in the following:

Formal Training:

Microsoft Packages
CRM system training
Health and Safety in the workplace.
Customer service

Marketing skills

Informal Training:

Time Management
Telephone and Email etiquette
Customer Service
Communication
Teamwork

Sector:

Career Level

Not Required

Candidate Requirements

Essential

Minimum Experienced Required (Years):

electric_boltImmediate start

[ref. x6977416] Leitrim - Office Administrator - North West Stop - CE Scheme - Rossinver Youth & Community Project Limited

apartmentRossinver Youth & Community Project LimitedplaceLeitrim

filing / file management in the office. • To help out with planning of fundraising events and keep up to date with all fundraising income. • Training and induction will be provided • The post will be based in the Drumkeeran Office • Sector:...

business_centerHigh salary

Office Administrator/Payroll - CE Scheme - WESTERN ALZHEIMERS

apartmentWESTERN ALZHEIMERSplaceRoscommon, 41 km from Leitrim

career. This is a CE placement, and duties to include overseeing clerical tasks and administration of Community Employment project; Computer skills proficiency in word/ excel, typing, filing, customer service, helping with public enquiries, coordinating...

starFeatured

Office Administrator - CE Scheme - Athleague/Castlecoote Community Dev. Co. Ltd

apartmentAthleague/Castlecoote Community Dev. Co. LtdplaceRoscommon, 41 km from Leitrim

Job Description Duties This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career. • Office administration duties including bookkeeping, monthly bank reconciliation, filing documents...