Sales Manager - Agency Big 6 - French Speaker - Dublin
Our client’s ad solutions leverage our company’s innovations and insights to find, attract, and engage intended audiences as they use our clients’ cutting-edge social media platform. We are partnering with Pinterest to help businesses build brand awareness, increase product sales, and much more.
This role involves coaching and developing a world-class team that takes pride in creating delightful customer experiences through focused sales plays and account management in a fun and enriching work environment. In addition to leading a team, this role will also be challenged with developing programs to scale Pinterest’s operations, solve customer problems upstream, and grow the client’s revenues by delivering a world-class customer sales experience to millions of customers.
As the successful candidate, our customers and your team are your top priorities. You will mentor and coach a team of Agency Account & Partner Managers to exceed customers’ expectations. You will proactively identify sales opportunities and improve team workflows.Success in this position requires exceptional people coaching and account management skills; analytical problem solving; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping clients and customers achieve results through revenue.
Responsibilities:- Lead through demonstration, this is a high profile client facing role and as such you will need a proven ability to engage clients, and demonstrate high levels of sales acumen, while coaching your team to raise the bar.
- Lead a high performing team of Agency Account & Partner Managers focused on supporting and scaling Strategic agencies and their advertisers. Manage KPIs, ensure deliverables are exceeded and revenue targets are achieved.
- Identify strategic areas of opportunity to drive increased productivity and success.
- Key Pinterest client stakeholder management
- Represent the Pinterest Agency business in client facing settings
- Deputises for the Strategic Business Manager in their Absence (PTO etc)
- Develop, coach and manage your team to ensure operational excellence.
- Identification of top talent and hiring in the interview process to build out and maintain the highest standards of Agency Account Managers & Partner Managers.
- The ability to motivate and inspire your team in a goal and results orientated way by driving optimum individual and team performance.
- Day to day team management: Weekly 1:1’s, Performance management, people management, staff resourcing, coaching, and beyond, forecasting & reporting.
- Provides leadership, support and development to members of the team, building on the strengths of the team members.
- Ensure that all client SLA targets are met, including aspects of: Meeting Client SLA’s, Performance Management, People Management, Transition Management, Other key roles (Recruitment, Quality Management, Policy communication etc.)
- Some travel will be required