Senior Customer Success Manager | German Speaker New

Customer Success / Account Management Opportunity – German Speaking

I’m looking to speak with experienced German-speaking professionals with background in Customer Success, Client Success, or Account Management who are ready for a new and challenging opportunity with a rapidly expanding company.

Enjoy a fun and supportive environment, comprehensive product training, and a competitive salary and benefits package.

• Manage a portfolio of existing users or partner accounts, acting as a trusted consultant to help them grow through the company’s business and advertising solutions.
• Take ownership of client success, ensuring satisfaction and value from the company’s products while prioritizing clients’ business needs.
• Drive product adoption through effective onboarding, ongoing training, and client workshops.
• Use data insights to identify and address gaps in clients’ platform use, helping them run their businesses more efficiently.

• A proactive and dynamic self-starter, fluent in German, with at least 1 year of experience in Customer Success or Account Management within a tech, IT, online services, or digital marketing environment.
• Skilled in taking a consultative approach to understand business challenges and advise clients on best use of company products.
• Proven track record of achieving and exceeding revenue, retention, and client satisfaction KPIs.
• Motivated to grow, learn, and progress in your career.

Salary and Benefits:

• Competitive salary (depending on experience) with a permanent contract.
• Brand new office in the Dublin South
• Hybrid working model
• Healthcare from day one
• Paid holidays, sick days, pension, and share options.
• Ongoing self-development and career progression opportunities.

If you’re a German-speaking Customer Success professional interested in this exciting opportunity, or would like a confidential chat about current roles in Dublin - please send your CV through the link provided.

#LI-CC1