Software development Manager, Direct Connect
AWS Direct Connect is currently available in more than 140 locations located in 28 countries.
We are looking for a Software development Manager to lead a team focused on enhancing AWS Direct Connect service availability through feature design, automation development, and support. Drive engineering excellence in high-availability systems while delivering critical infrastructure solutions for our global customer base.Our goal is to eliminate human intervention and errors from network engineering services, including initial deployment and sustaining operations. We look for innovative ways to automate and scale our network as we expand, while driving complex issues to resolution.
In this role, you will manage a team of 6-8 software development engineers to develop and improve automation systems, and systems integration components across a complex and interconnected tool ecosystem, enabling network engineering teams to improve service availability.
This role will drive the development of agent-based AI solutions that enhance operational efficiency and service reliability.
The ideal candidate will combine technical expertise in software engineering with strong leadership skills to guide a team of engineers in building next-generation automation systems. Your team will continuously identify areas of growth within the existing frameworks, tools, and processes to develop technical mechanisms to reduce waste and continuously improve.By reporting into an availability engineering organization, you will be empowered to make significant impact and improvement to our overall operational excellence.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities- Lead a high-performing team of software development engineers in creating advanced automation systems
- Design and implement agent-based AI solutions to enhance operational efficiency
- Develop technical mechanisms that reduce waste and continuously improve existing frameworks
- Collaborate with cross-functional teams to define and execute strategic technical initiatives
- Mentor and develop engineering talent, fostering a culture of technical excellence and innovation
A day in the life
As a Software Development Manager, you'll drive transformative automation strategies across our global network engineering ecosystem. Your day will involve collaborating with talented engineers, designing intelligent systems that reduce operational complexity, and creating scalable solutions that push the boundaries of network service availability.
About the team
We are a dynamic group of innovators dedicated to simplifying and optimizing network connections for AWS customers worldwide. Our team operates at the intersection of software engineering, network infrastructure, and artificial intelligence, continuously exploring ways to make cloud connectivity more seamless, efficient, and reliable.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- - Bachelor's degree in Computer Science, Engineering, or related technical field- - Strong software engineering team management experience
- - Demonstrated expertise in full software development lifecycle
- - Proven track record of leading multi-tier web service development
- - Strong experience partnering with product and program management teams- Advanced degree in Computer Science or related technical discipline
- Experience communicating complex technical strategies to senior leadership
- Proven success in recruiting and developing high-performance engineering teams
- Deep understanding of network infrastructure and cloud service architectures
- Experience with AI and machine learning integration in operational systems
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