[ref. w57056221] Field Services IT Technician New - CPL

Field Services IT Technician

Our client, a leading entertainment technology provider, is seeking a hands-on Field Services IT Technician to join their team. This role will suit a technically minded individual who enjoys problem-solving, working with electronics, and ensuring complex systems run smoothly.

Key Responsibilities:

• Repair & Maintenance: Install, repair, and maintain state-of-the-art arcade and casino gaming machines, ensuring consistent uptime and reliability.
• Troubleshooting: Diagnose and resolve hardware and software issues across PC-based systems and electronic components.
• Technical Support: Provide on-site technical assistance to operational teams, ensuring any system faults are resolved quickly and effectively.
• Workshop Management: Maintain and manage spare parts, stock, and tools to ensure repairs are completed efficiently.
• Continuous Improvement: Keep accurate service records, identify recurring faults, and suggest improvements to prevent future issues.
• Health & Safety: Adhere to all company and regulatory safety standards in the workshop and on-site.

Knowledge, Skills & Experience:

• Minimum 1 year of hands-on experience in IT hardware repair (PCs, consoles, laptops, or similar) or a relevant qualification in electronics or IT.
• Strong soldering and component-replacement skills.
• Proven ability to fault-find and repair electronic or IT systems.
• Excellent communication skills and the ability to work both independently and as part of a team.
• Full, clean driver’s licence and access to own transport.

#LI-KO1