Temporary Customer Service Administrator
Temporary Customer Service Administrator
Here at Osborne, we are seeking an experienced Customer Service Administrator for a temporary assignment for our client, one of Ireland’s leading travel and freight companies located in Dublin 3.
The ideal candidate will have strong administrative and communication skills and will ideally come from freight background with experience in using SAP.
Package:
€16+ per hourOnsite
Monday to Friday
*Candidates MUST live locally or have their own transport as it is NOT POSSIBLE to use public transport to access the location***
Responsibilities:
Providing administrative support to the Management and Sales TeamAssisting in reporting
Managing and updating customer database and files
Maintaining IT systems to ensure all records are up to date
Developing strong professional relationships with customers
Being part of a team who service and grow new business
Become a subject matter expert on the company’s services, processes and operations to ensure best in class service is delivered on each and every customer interaction
Be part of all new initiatives and opportunities presented to grow and sustain the commercial division
Have strong knowledge of all departmental IT systems and solutions in order to ensure that a full back up to the various roles can be seamlessly undertaken
Requirements:
- 2 year’s working with customer service is absolutely ESSENTIAL
Experience in freight and with SAP is desirable
Ability to communicate effectively with colleagues/ customers both written and verballyThe ability to work co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a valuable team member
Capacity to analyse data, diagnose problems, identify key issues, establish courses of action and produce a logical, practical and acceptable solution
Strong working knowledge of Microsoft Office and SAP
Ability to manage workload by prioritising and working to deadlines
Strong attention to detail
For more information please apply through the link provided for the attention of Megan MurrayIf you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.Osborne are proud to be an Equal Opportunity Employer.
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