Business Operations and Development Manager
Our client represents the gold standard in education and certification across Ireland and the UK. They support organisations in achieving compliant, accurate services through professional development.
As part of a wider, innovative software group, these two businesses are now integrating to offer a comprehensive, cross-border education suite. We are seeking a Business Operations and Development Manager to lead this evolution. This is a unique leadership opportunity to act as the central driver for both brands, synchronising operations, leading large-scale system implementations (LMS/CRM), and identifying the strategic partnerships that will fuel the next phase of commercial growth.
What Will You Do?
In this role, you will act as the central point of coordination and transformation, ensuring operational excellence while accelerating market reach.
Key Responsibilities:
- Act as the lead synchroniser between the Irish and UK entities to ensure alignment and seamless collaboration.
- Lead the deployment of new operational systems (such as CRM, LMS, or ERP), driving team adoption and process efficiency.
- Identify and manage strategic partnerships and new commercial opportunities to diversify the group's offerings.
- Oversee daily operations to ensure the scalable and compliant delivery of training and education services.
- Monitor and report on operational KPIs, implementing data-driven initiatives to improve business outcomes.
- Maintain high-level relationships with senior leaders across the software group to ensure strategic alignment.
- Experience in operational leadership, project management, or business development, ideally within a multi-business or matrix environment.
- Proven track record in managing change and large-scale system implementations (CRM, LMS, etc.).
- Demonstrated business development experience, including partnership creation and client relationship management.
- Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
- Analytically minded with a focus on KPIs and continuous improvement.
- Adaptable and collaborative, thriving in a dynamic and growing organisational setting.
Nice to Have:
- Experience in the education/training, or professional services sectors.
- Familiarity with the regulatory environments in both Ireland and the UK.
- Experience working within or alongside software/technology businesses.
How to apply:
If this seems like the right opportunity for you then click apply today. For any questions, please contact Shauna on 051 318 727 or email