Customer Support Specialist | French Speaker New
CPL Dublin
Location: Dublin (Hybrid model - 3 days a week in the office)
Working Hours: Monday to Friday, standard office hours
Job Type: Full-time, Permanent
Working Hours: Monday to Friday, standard office hours
Job Type: Full-time, Permanent
Salary: €35,000–€42,000 per annum (based on experience)
A leading tech company is seeking a fluent French speaker to join their Client Support Team. This is an excellent opportunity for someone passionate about delivering exceptional support and eager to grow within a dynamic, international environment.
Key Responsibilities- Provide consultative support, consistently going the extra mile for customers
- Assist B2B clients with inquiries and technical issues via email, phone, and chat
- Collaborate with other departments and product teams to resolve complex queries
- Ensure high levels of customer satisfaction
- Demonstrate flexibility, resilience, and a consistently positive attitude
- Fluency in French and English (written and spoken – C2 level)
- Previous experience in a customer-facing role (Customer Service or Technical Support)
- Strong critical thinking and problem-solving abilities
- Proactive and customer-focused mindset
If this sounds like the right fit for you, apply today!
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General Information
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Location: onsite - Sandyford, D18.
Contract: Full-time role 40 hours per week
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