Assistant Manager

Assistant Store Manager (Giftware) - Galway

This is an exciting opportunity for the right candidate in Galway City Centre.

Purpose of the Role

This is a management role and can provide a career path to higher management positions.

• Provide exceptional customer experience for all customers and lead by example to others to do the same.
• Ensure the store operates efficiently and effectively at all times and provides our customers with excellent quality products and services.
• Actively live the brand values and engage others to do the same.
• Manage and motivate their team to increase sales and ensure efficiency. Be familiar with sales figures.
• Manage stock levels.
• Use information technology to record sales figures for data analysis to interpret trends to facilitate planning.
• Be involved with performance reviews, as well as providing or organising training and development.
• Identify poor performance of staff, and liaise with HR to manage people effectively.
• Set objectives to achieve store KPIs.
• Manage and monitor all variable costs within the limits of budgetary control.
• Ensure standards for quality, customer service and health and safety are met. Resolve health and safety and security issues, and respond to customer complaints and comments.
• Update colleagues on business performance, new initiatives and other pertinent issues.
• Tour the sales floor regularly, talk to colleagues and customers and identify or resolve urgent issues.
• Ensure the company policies and procedures are followed at all times by the team.
• Ensure all paperwork and administrative tasks are completed within the given time frames.
• Take care of the store in the absence of the Store Manager.

• Ability to act with pace and support to coach and motivate other team members to deliver to high standards.
• Good attention to detail and organised, but also able to see the big picture.
• Energetic, positive, enthusiastic, and not afraid of hard work.
• Reliable and able to work well under pressure, with the ability to multitask and re-prioritise when appropriate.
• Excellent communication skills.

This role is an excellent opportunity for anyone looking to advance their career in an exciting company.

For further information, please contact Brian Mahon on 086 7773856, in strictest confidence.

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