Technical Analyst New
CPL Dublin
Technical Analyst l Transformation Programme
We are hiring an experienced Analyst to join a large scale transformation programme within a well established organisation. This role will play a key part in a major CRM migration and wider process improvement initiative.
Requirements- Gather and document requirements across multiple business units
- Analyse how existing systems and processes operate
- Work closely with QA teams to review issues and identify trends
- Translate technical detail into clear business language for stakeholders
- Support a CRM migration from Salesforce to a new platform
- Strong experience in requirements gathering and business analysis
- Ability to work across technical and non technical teams
- Experience with CRM systems, ideally Salesforce
- Excellent stakeholder communication skills
- Comfortable working in a fast moving transformation environment
- Experience supporting system or CRM migrations
- Exposure to QA processes or defect analysis
FTC - 55K-60K
#LI-SK5
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