Agri Customer Support Administrator

apartmentFRS Recruitment placeTipperary calendar_month 

FRS Recruitment is seeking a Customer Support & Sales Administrator (Agri) on behalf of a leading Irish Agribusiness based in North Tipperary. This is an excellent opportunity for an organised, customer-focused professional to join a dynamic and supportive team within a growing organisation.

Location: North Tipperary
Position: Full-time, Permanent
Start Date: Immediate (for the successful candidate)

Hours: Monday to Friday, Office-based

Key Responsibilities
  • Serve as the first point of contact for customer enquiries, delivering a professional and friendly service.
  • Accurately create and process sales orders within the internal system.
  • Prepare quotations, confirm pricing, and follow up with customers as required.
  • Manage and respond to website and online shop enquiries in a timely and efficient manner.
  • Oversee the end-to-end processing of online orders, ensuring prompt fulfilment and delivery.
  • Maintain and update the company’s web shop — including product details, pricing, images, and stock levels.
  • Collaborate closely with internal teams across Sales, Supply Chain, Parts, and Operations to resolve queries and ensure excellent customer service.
  • Maintain accurate records and documentation, contributing to ongoing process improvement initiatives.
  • Support ad hoc administrative tasks and projects as directed by management.
Skills & Experience Required
  • Excellent communication and interpersonal skills, with a strong customer service focus.
  • Proficient computer skills, including order entry systems, email, and spreadsheets.
  • Strong attention to detail and accuracy in all aspects of work.
  • Proactive team player with a positive, can-do attitude.
  • Good understanding of agricultural products and machinery is highly desirable.
  • Previous experience in customer service, sales administration, or order processing is an advantage.
What’s on Offer
  • Competitive salary (commensurate with experience)
  • Pension contribution
  • Free on-site parking
  • Opportunity to join a respected and progressive agribusiness

How to Apply

To apply for this position, please submit your application below.

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