Branch Manager Insurance

apartmentFRS Recruitment placeLimerick calendar_month 
Job Responsibilities
  • Manage all aspects of the Sales Office, and ensure Sales Office targets are achieved as per annual business plan and to deliver on personal sales targets.
  • Lead and manage performance of Sales Executives, Sales Development Coordinator and Sales Advisors. Provide necessary coaching, development and support to staff.
  • Ensure the team demonstrate the required level of skill, knowledge and behaviour and that all systems and procedures as laid down by the Company are complied with.
  • Allocate targets, business segments in line with the Company ambition and in a manner that ensures all staff have the opportunity to excel and achieve and exceed business targets.
  • Work with other branch managers to best utilise shared resources.
  • Grow revenue through direct selling and account management, personally and with the office team.
  • Target customer segments in commercial and agri business sectors and develop prospecting strategies to maximise penetration and / or build on success.
  • Develop customer relationships and sales opportunities – constantly striving to improve conversion rates and quality of business.
  • Manage all aspects of the sales process i.e. prospecting, lead generation, time and territory management, and call activity, conversion rates, follow-up renewals and referrals.
  • Performance management – establish programme of individual meetings to set targets, review performance and identify development needs. Identify training and development necessary to maximise performance outputs.
  • Deal with poor performance, manage absenteeism and branch resourcing effectively.
  • Report on Sales Office activity and sales performance as required by Sales Management.
  • Ensuring the Customer Complaint Policy and Procedure process is implemented and adhered to in their Sales Office
  • Acquiring and maintaining comprehensive up-to-date knowledge and information of all the Company’s product range and compliance requirements.
  • Be a key contributor to the successful achievement of objectives at a regional level, including sales targets and loss ratios, by actively supporting the Regional Manager across these activities.
  • Develop and/or maintain local relationships with key customer groups/associations, such as the IFA.
  • Champion and drive the company's customer centric culture, ensuring that the customer’s best interests are protected and all customer interactions are completed in a fair, compliant and professional manner.
Education

A relevant degree/ CIP qualification

Experiences
  • A proven track record in sales and relationship management
  • Performance Management
  • In-depth knowledge of sales processes - prospecting, lead generation, time and territory management, and call activity, conversion rates, follow-up renewals and referrals
  • Knowledge of policy administration, Microsoft Office, Intranet, Internet, e-learning
  • A full clean driving licence
  • Reporting of Sales performance and activity
Competencies
  • Commitment to business growth and profitability
  • Leadership
  • Communication
  • People and performance management
  • Coaching & mentoring
  • Relationship Management & networking ability
  • Results orientated – achieving results through others
  • Organised
  • Delegation
  • Business acumen and Commercial awareness

Package & Benefits:

  • Salary: €50,000–€65,000 DOE (CIP essential)
  • Bonus: Branch performance-based, highly lucrative potential
  • Car Allowance: €6,000 p.a. + fully paid car insurance & 50% off home insurance (post-probation)
  • Subsistence Allowance: €3,240 p.a.
  • Annual Leave: 21 days + 2 company days
  • Pension: 8% employer / 2% employee (DC scheme)
  • Health Insurance: 20% or €127 of net premium (for all on policy)
  • Wellness Wallet: €200 for health, dental, or gym
  • CPD: Ongoing professional development and support
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