Groups Coordinator & Travel Administrator

Groups Coordinator & Travel Administrator – Kilkenny City

We are currently recruiting for a Groups Coordinator & Travel Administrator on behalf of a well-established travel company based in Kilkenny City. This is a full-time opportunity within a fast-paced and customer-focused environment, ideal for someone who is highly organised and enjoys coordinating detailed travel arrangements.

This role combines group travel coordination with day-to-day travel administration, offering variety and strong exposure across all aspects of the travel process.

Key Responsibilities:

• Assisting customers with pre-travel queries and documentation
• Issuing and distributing travel documents
• Coordinating group bookings, itineraries, and schedules
• Liaising with airlines, hotels, transport providers, and suppliers
• Managing rooming lists and booking administration
• Troubleshooting issues to ensure a smooth customer journey

Requirements:

• Minimum 1 year experience in a customer-facing or administrative role
• Strong organisational skills with excellent attention to detail
• Confident communicator with strong written and verbal English
• Ability to work well in a busy, fast-paced environment
• Team player with a strong customer service focus
• Experience in travel is essential
• Proficient in Microsoft Office; experience with travel systems (e.g. Travelport) beneficial

This is a great opportunity for someone looking to build a career in travel operations and group coordination within a dynamic and supportive environment.