Claims Handler - part time or full time
Claims Handler - part time or full time
Location: LouthType: Permanent
Category: Insurance
Salary:
- Based in the Dundalk office with on‑site presence required
- Part‑time hours (often mornings), with flexibility depending on experience
- Option to move into a full‑time role
- Competitive salary for candidates with strong claims experience
If you’re looking to join a friendly, long‑standing insurance broker with deep roots in the community, this could be a great fit. The team has two busy offices and a strong reputation for looking after their clients properly. They’re now looking for someone to join their claims team in Dundalk.
This role suits someone who has some experience with claims — whether that’s from a broker, an insurer, or even a different type of claims‑related role. If you enjoy helping people through stressful situations and keeping things moving smoothly from start to finish, you’ll feel right at home here.
The role is mainly part‑time, often covering mornings, but there’s flexibility depending on your experience. For someone with strong claims knowledge, the team is open to offering a competitive package and even discussing full‑time hours.
The role
You’ll be the person clients turn to when something goes wrong — guiding them from the first phone call right through to settlement.- Taking in new claims and checking the details against the policy
- Being the main point of contact for clients throughout the process
- Preparing and sending claim documents to insurers
- Keeping an eye on progress and chasing insurers or third parties when needed
- Negotiating fair settlements
- Reviewing offers and explaining outcomes clearly to clients
- Offering calm, reassuring help when clients need it most
- Keeping people updated so they always know what’s happening
- Reading policy wordings and helping clients understand what’s covered
- Making sure claims are handled in line with Central Bank and internal rules
- Keeping claim files complete and audit‑ready
- Preparing reports or updates when needed
Your profile:
- APA qualification (or working towards it) is preferred
- Some experience handling insurance claims (broker, insurer, or similar)
- A good understanding of policy wordings and how claims work
- Experience with commercial lines (property, liability, motor, PI)
- Experience using broking or claims systems
- Strong communication — written and verbal
- Good organisation and time management
- Based in the Dundalk office with on‑site presence required
- Part‑time hours (often mornings), with flexibility depending on experience
- Option to move into a full‑time role
- Competitive salary for candidates with strong claims experience
If you are curious to know more and if your profile fits perfectly with this position, please reach out to Iraia at +353 15225356 or send us your updated CV to iraia.sanchez@recruiters.ie
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