CRM Administrator

CRM Administrator

A leading multi-brand automotive dealership is currently seeking a proactive and organised CRM Administrator to support its dynamic sales operations. Representing four well-established vehicle brands, this dealership prides itself on delivering high-quality vehicles and an exceptional customer experience.

Role Overview

As the CRM Administrator, you will play a central role in managing the customer relationship database, coordinating sales appointments, and supporting the sales team in maintaining consistent and effective contact with prospective and existing customers.

Key Responsibilities

Conduct outbound and follow-up calls across multiple automotive brands.

Understand and assess customer needs to support their next vehicle purchase decision.

Schedule appropriate follow-up interactions and coordinate appointments for the sales team.

Ensure accurate and timely updates of customer information within the CRM platform (Keyloop).

Maintain and organise the appointment diaries of sales personnel.

Candidate Profile

A minimum of 3 years’ experience in a CRM or customer contact role.

Background in the automotive sector is advantageous.

Strong communication skills and a confident, friendly telephone manner.

Comfortable working in a target-driven environment with an emphasis on outbound contact and appointment setting.

Position Details

Hourly rate: €16

Commission available for appointments that result in successful vehicle sales.

Initial training will be provided, which may include travel to the UK.

If you're highly organised, customer-focused, and looking to contribute to a busy and reputable automotive sales team, we’d love to hear from you.

If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided

Please submit your updated CV in Word Format

Osborne are proud to be an Equal Opportunity Employer.

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