Senior IT Support Engineer New

Our client, a fast-paced and innovative technology company, is seeking a Senior IT Support Engineer to play a key role in their technical support operations. This is an excellent opportunity for a hands-on IT professional, ideally with MSP experience, looking to work across a broad technical stack in a dynamic environment.

The ideal candidate will bring strong experience in networking, SQL Server, firewalls (Fortinet), virtualization (Hyper-V/VMware), and VoIP systems. Exposure to security systems (CCTV, access control, etc.) would be a distinct advantage.

• Provide high-level L1/L2 technical support across networking, servers, and applications (onsite & remote)
• Administer Fortinet firewalls, VPNs, and network infrastructure
• Support and maintain SQL Server environments and VoIP/intercom systems
• Manage and troubleshoot virtualized environments (Hyper-V / VMware)
• Monitor system alerts and proactively resolve issues
• Collaborate with internal teams to ensure reliable service delivery
• Maintain accurate documentation, timesheets, and job cards
• Contribute to technical improvements and system enhancements

• 5+ years in IT support, preferably within an MSP environment
• Strong networking and SQL Server skills
• Experience with Fortinet, Hyper-V/VMware, and VoIP systems
• Excellent troubleshooting and communication skills
• Full, clean EU driver’s license
• Self-motivated with a proactive, customer-focused approach

• Experience with security systems (CCTV, access control, etc.)
• Exposure to Microsoft 365 or Linux-based environments

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