Clinic Receptionist/Sales

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Application Details

Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

1. 3487815856934;-6.25880813598633;5 Abbey Street Lower , Luas Abbey , Dublin 1 , D01 P7V2

Apply via email

Our ideal candidate would be a receptionist with a sales focus, creating a welcoming environment, ensuring smooth clinic operations, and driving sales through excellent customer service.

Must be fluent in portuguese and english.

Customer service: 2 years (required)

Working Hours: Part-time flexible

Dublin - City Centre

• Greet clients warmly upon arrival and ensure they feel comfortable.
• Answer phone calls and respond to WhatsApp messages and Instagram directs promptly and professionally.
• Address client inquiries about treatments, services, and prices.
• Handle customer complaints or concerns with empathy and efficiency.
• Provide clients with detailed information about treatments, including benefits, potential side effects, and aftercare.
• Distribute educational materials and answer any questions clients may have.

• Promote clinic services and products to clients.
• Upsell treatments and packages based on client needs and preferences.
• Maintain knowledge of current promotions and effectively communicate them to clients.
• Assist in achieving sales targets and contribute to the clinic's revenue growth.

• Schedule and confirm appointments, ensuring optimal use of practitioners' time.
• Manage appointment cancellations or rescheduling efficiently.
• Coordinate with practitioners to ensure smooth client flow and minimal waiting times.
• To point where there are gaps in the agenda/calendar and think of strategies to fill it up.

• Maintain accurate client records and update them as necessary.
• Process payments and manage financial transactions accurately.
• Keep the reception/clinic area tidy, clean and presentable.
• Assist in inventory management by tracking product sales and restocking needs.
• Make that clients have water and coffee at the reception (including shop for restocking).
• Take care of laundry (bringing and picking up)

• Work closely with other clinic staff to ensure a cohesive and efficient working environment.
• Participate in team meetings and training sessions to stay updated on new products, services, and sales techniques.

• Customer service.
• Reception.
• Sales.
• Fluency in English and portuguese.
• Canva and photoshop skills (preferable)
• High school diploma or relevant work experience
• Ability to maintain a positive attitude
• Excellent communication skills

Job Type: Part-time

Benefits: Employee discount - 50% on treatments

• Sector:

• Not Required

Candidate Requirements

• Minimum Experienced Required (Years): 2
• Minimum Qualification:No Qualification
• Languages: English C2-Master (Fluent), Portuguese C2-Master (Fluent)

• Ability Skills:Administration, Communications, Customer Service, Sales/Marketing
• Competency Skills:Collaboration, Management, Negotiation, Problem Solving
• Specialising In:salles, customer service